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Returns & Exchanges
We offer a 30-day return policy. If you are not fully satisfied with your Rotimatic, you may return it for a refund, subject to a restocking fee.
1
Initiate Request
Log in to your account and submit a return request or contact our support team within 30 days of delivery.
2
Pack the Unit
Place the Rotimatic back in its original specialized packaging to prevent damage during transit.
3
Schedule Pickup
Use the prepaid shipping label provided by our team to schedule a courier pickup at your convenience.
4
Inspection & Refund
Once received, our technicians will inspect the unit, and your refund will be processed within 7-10 business days.
📅
30-Day Window
Return within 30 days of delivery
📦
Free Returns
Prepaid shipping label provided
💳
Fast Refunds
5-7 business days processing